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Answers to some frequently-asked questions

What will I receive as part of the Big Burger franchise system?
You will get complete training at one of our restaurants, plus you will receive pre-opening help at your own location, including assistance with design and construction and ordering supplies. You will have access to all our trademarks and proprietary recipes. And, we'll provide you with a copy of our confidential operations manual to help you run your business.
Do I need experience in the foodservice industry?
Experience in food service isn’t necessary, but you should enjoy dealing with people! We also expect that you have the right amount of capital to invest in the franchise. No matter what your background and interests are, we will show you how to run your own Big Burger Restaurant.
What is the initial fee?
The franchise fee for a single-unit franchise + Service Tax and a IFRS Rs. 25000/- (Twenty five thousands) .This fee funds our pre-opening support of your operation, including site selection assistance, training and onsite help.
How much is the initial investment?
The estimated required investment to build your 700 square ft. restaurant is around Rs. 12, 50,000, including the franchise fee. As with any new business venture, it’s important that you have adequate capital to fund your new business.
What is the term of the franchise agreement?
The initial term of your Big Burger agreement is nine years, with subsequent renewal options of five years each.
Are there ongoing fees paid to Big Burger?
Franchisees will be required to pay a maximum royalty of 5% of gross revenues. These fees allow us to fund our ongoing support services and the continued development of new recipes, procedures, marketing tools, training programs, and systems up gradations.
Are there any advertising fees?
Franchisees will have to contribute 2% of gross revenues toward a system marketing Fee.SM Funds are used to develop marketing strategies to promote the Big Burger brand and fund the creative costs to develop local franchise marketing materials.
Note: Currently the Franchisor is not charging a system marketing fund fee
What training will I receive?
Big Burger will provide up to 14 days of managerial training to you, your assistant manager, and your cook manager. We will also provide up to 14 days of onsite training. There is no additional charge for these training services, but you will have to pay the traveling and living expenses while attending the training at our headquarters.
What about ongoing support?
We will provide ongoing support services to you by phone, email, and periodic on-site visits to your restaurant. Plus, we regularly update our operations manual with new procedures, recipes, and other information designed to improve operations for all franchisees.
How do I get started?
Fill out our Confidential Information Request form and submit it for consideration. Once we have reviewed and approved your application, we will contact you about setting up a visit to see our operations and to talk in more detail about the franchise program.
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